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|  | | | "Rebuttal"
My name is Mark Miarecki, President and CEO of Mark Miarecki Computing, Inc., makers of Business Aviator. We have always provided 365x24x7 email support to all users, including Free Edition users, for any and all issues. As far as I can tell, the anonymous reviewer "KLB" never bothered to contact us. As such, we were never allowed an opportunity to help them. In the time it took “KLB” to post a negative review, we could have solved their issue (if they contacted us first). In any case, I'd appreciate the opportunity to resolve any Business Aviator issue prior to someone posting a negative review. Also, I personally invite the anonymous reviewer "KLB" to contact me directly at 248.669.9090 or mark@businessaviator.com to resolve their installation issues. Moreover, any user may submit a request at any time to support@businessaviator.com for help with Business Aviator at no charge.
by: Mark Miarecki | 5 | 2009-03-05 | | | | "Installation Help is Available"
Greetings,
Anyone that has trouble installing the software can certainly contact us at free.businessaviator.com to request support. If you make the effort to contact us, we have no problem helping to get you going.
We've found that under 1% of all downloaders run into issues with installing the SQL Server / Database. So if you're one with this problem.. please take the time to contact us instead of spending that time writing a bad review.
Regards,
Glenn
Business Aviator
by: Glenn | 4 | 2009-03-05 | | | | "I Agree With Pro"
Same Problem Pro had. Would not run with the SQL and would not let me create the database to be recognized by the program. Could not get past the start-up input screen! Don't waste your time downloading this.
by: KLB | 1 | 2009-03-04 | | | | "Great Software & Support"
The software solves a major business problem for those with advanced inventory needs that don't have the means to purchase one of the bloated and pricey solutions.
You can add inventory, non-inventory, multi-tier assembly items, freight, customer deposits, discounts, and notes to sales orders, invoices, purchase orders and more.
The multi-location inventory management is very sharp and includes inventory reservations between locations, transfers, physical counts and more. Pricing schemes can be defined based on formulas and categorization appears to be very flexible. That just scrapes the surface of the feature-set.
The support is their if you need it even for non-subscribers (although i can only speak in the context of installation help). I contacted them via the website during installation to ask a few questions and they were very helpful and responsive.
by: John | 5 | 2008-01-10 | | | | "Fails to Run"
This application uses a SQL account named mwadmin to connect to the database. The problem is that when you install the application, it doesn't create the mwadmin account in SQL. In other words, don't waste your time downloading this software until the author fixes the problem.
by: Pro | 1 | 2008-01-09 | | | |
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