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ReviewsRatingDate
   
  
"RIP OFF"
by: Mike Of XzylaCorp
TeamViewer 7.0.12313

Pros: none

Cons: poor company business model - read review

Other Thoughts: WARNING! DO NOT BUY THIS SOFTWARE!!! YOU HAVE BEEN Warned!

I purchased this software for $2,500 around 3 months ago for a corporate license.
I was told this was a lifetime license and that I would never have to but the product again.
After my initial purchase I had a few issues with the software such as speed and the file transfer utility did not work as desired. At that point I contacted the company and expressed my issues and they said that there will be some updates that will fix my stated problems.
3 months after my purchase I start noticing that I can’t connect to about 20 of my 60 computers I manage. I keep getting an error that say the version is not compatible. So it would seem there were some updates that updated my version to a new version that I didn’t have.
So I called TV and they informed me that I must now pay another $1000 to use the newest version they have released. So then I had to go back to all the computer manually and remove tv 7 and install the version I got ripped off for…

TV called me on the phone and tried to sell me the newest version and when I proceeded to tell him that what that I was no longer going to use the product he began to yell at me and make it clear how I was stupid for looking at other products that were cheaper like logmein and that their product was better ect.

This company is a scam and a rip off. There are so many better alternatives out there like logmein.
We are now using logmein and I can’t say that I have never been happier.
It was just crazy that the company would that their customers that way after they have spent thousands of dollars with them. I will never use their products again and I will never recommend them to any of my friends…

TRUST ME… DON’T MAKE THE SAME MISTAKE I MADE!!!




Was this review helpful?   

4 out of 19 users found this review helpful.

2012-01-05
  
"Great Freeware, Just Ok Paid Software"
by: WindowsStar
TeamViewer 7.0.12142

Pros: Great freeware to help family and friends.

Cons: Not flexible or completely configurable as a paid software. Too many major updates requiring you to have to completely re-buy each time.

Other Thoughts: This is a great freeware software however the (paid version which I paid for) lacks several options. I use this in an enterprise environment and we need it to work all the time, we need the software to never be disabled and completely transparent to the end-user. Problems with the software 1) Cannot hide the tray Icon: This is part of the transparency, we need it so the users does not see the software running and try to disable it or unload it or break it etc. 2) Cannot hide the tasks running: Again users find this running and they think we are checking up on them when we are not but then disable it and the helpdesk cannot help them because they have ended the task or stopped it in some way. Then IT is in trouble with the CIO when it was not our fault (the users can do no wrong!!!, yeah right). This is especially true when they are VIPs and they complain and complain to the CIO that the helpdesk could not remotely access their machine. 3) Have the partner ID stored in the registry so that it can be deleted: This needs to be done so that you can delete the ID and clone the machine, for mass deployments, then the first time the machine connects via TeamViewer it generates the ID. 4) You have to completely re-buy the software with each major release: We bought 3, then 4, then 5, then 6, and now 7. They release a new version every year it is extremely hard to keep up with the updates over thousands of machines. We worked with TeamViewer customer support and tech support and they are completely unwilling to make any changes or help with this major short coming with this software. Please be forewarned before buying this software.

Was this review helpful?   

13 out of 19 users found this review helpful.

2011-11-29
  
"Top Notch"
by: Bigbear1945
TeamViewer 6.0.10511

Pros: As good as it gets!!!!!!!!!

Cons: None

Other Thoughts: This is the single best piece of remote control software available purchased or free. I use this all the time and never have issues!!!!! Excellent!!!!

Was this review helpful?   

29 out of 60 users found this review helpful.

2011-05-02
  
"******"
by: Hellraiser
TeamViewer 6.0.10462

Pros: everything

Cons: nothing

Other Thoughts: Probably one of the best software (even freeware) ever done, absolutely great & really perfect !!!

Was this review helpful?   

28 out of 55 users found this review helpful.

2011-04-04
  
"Excellent"
by: DRB
TeamViewer 6.0.10344

Pros: Very easy to use! Good work

Other Thoughts: None

Was this review helpful?   

33 out of 56 users found this review helpful.

2011-03-03
  
"Easiest way to maintain my girlfriend's comp from a distance"
by: Freelover


Other Thoughts: So many times my girlfriend needed support with her computer when I wasn't around. Since we're using Teamviewer it is a piece of cake to fix her PC even from distance. So easy to use – both just start Teamviewer and then I can login with the random password given by her Teamviewer running. Then I see her desktop on mine and can do all the stuff remotely. You don't have to be a nerd to use Teamviewer, it's really very easy to use. And my girlfriend's happy :-)

Was this review helpful?   

54 out of 99 users found this review helpful.

2009-12-16
  
"Exactly what I needed"
by: lva


Other Thoughts: So easy, so perfect. Allows me to work anywhere.

Was this review helpful?   

57 out of 116 users found this review helpful.

2009-10-10
  
"best ever"
by: drxymon


Other Thoughts: This is by far the simplest tool of its kind, yet it exceeded my expectations.

Was this review helpful?   

47 out of 110 users found this review helpful.

2009-10-06
  
"Free as Beer !!!"
by: Youn_tze


Other Thoughts: it's free, and it's good,,

nothing bad in it's purpose or it's usefullness...i sometimes use one program and sometimes try another one, as i used it to remote control my office computer from home. no probelm...good,,

thanks to the author,,


Was this review helpful?   

51 out of 118 users found this review helpful.

2009-06-16
  
"Not bad"
by: Nori


Other Thoughts: Not bad, but as a systems administrator I use professional software called Radmin.

Was this review helpful?   

59 out of 130 users found this review helpful.

2009-05-06
  
"My Girlfriend says Thank You!"
by: Freewarelover


Other Thoughts: 'Thank you!' says my girlfriend to the developers. Because with TeamViewer it is no problem that I can maintain her laptop remotely. She is working abroad at the moment and so I can't be phyiscally there when there are problems on her machine. But no problem with TeamViewer! It's so easy to use!

Was this review helpful?   

74 out of 137 users found this review helpful.

2009-03-26
  
"wonderful improvements"
by: joeres


Other Thoughts: This new version 4.0 is even better than the perfect teamviewer 3!

Was this review helpful?   

53 out of 112 users found this review helpful.

2008-12-26
  
"Teamviewer 3"
by: Bronson R


Other Thoughts: just EXCELLENT does what is says THANK YOU

Was this review helpful?   

61 out of 112 users found this review helpful.

2008-11-24
  
"joeres"
by: joeres


Other Thoughts: This is really great free software, i can help all my friends remote in an easy and convenient way. Thank you so much!

Was this review helpful?   

46 out of 102 users found this review helpful.

2008-11-19
  
"Maintenance of my friend's comp"
by: Bunnykiller of the m


Other Thoughts: A good friend of mine is living 800 miles away. If he got computer problems, I'm the one he wants help from. Thanks to TeamViewer there are no tedious phone calls anymore to explain him what he's got to do next, which button to click, etc. Just both of us install TeamViewer and I can do the job straight out by seeing his desktop on my screen. TeamViewer is so easy, even for people with almost no computer knowledge. And the best is that it's free, without any spyware or adware.

Was this review helpful?   

63 out of 126 users found this review helpful.

2008-08-30
  
       
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