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Pros: none
Cons: poor company business model - read review
Other Thoughts: WARNING! DO NOT BUY THIS SOFTWARE!!! YOU HAVE BEEN Warned!
I purchased this software for $2,500 around 3 months ago for a corporate license.
I was told this was a lifetime license and that I would never have to but the product again.
After my initial purchase I had a few issues with the software such as speed and the file transfer utility did not work as desired. At that point I contacted the company and expressed my issues and they said that there will be some updates that will fix my stated problems.
3 months after my purchase I start noticing that I can’t connect to about 20 of my 60 computers I manage. I keep getting an error that say the version is not compatible. So it would seem there were some updates that updated my version to a new version that I didn’t have.
So I called TV and they informed me that I must now pay another $1000 to use the newest version they have released. So then I had to go back to all the computer manually and remove tv 7 and install the version I got ripped off for…
TV called me on the phone and tried to sell me the newest version and when I proceeded to tell him that what that I was no longer going to use the product he began to yell at me and make it clear how I was stupid for looking at other products that were cheaper like logmein and that their product was better ect.
This company is a scam and a rip off. There are so many better alternatives out there like logmein.
We are now using logmein and I can’t say that I have never been happier.
It was just crazy that the company would that their customers that way after they have spent thousands of dollars with them. I will never use their products again and I will never recommend them to any of my friends…
TRUST ME… DON’T MAKE THE SAME MISTAKE I MADE!!!
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